Store Policy
At WearO2, we strive to deliver your orders quickly, efficiently, and with utmost care. Please review our shipping policy for details on processing times, delivery options, and more.
Processing Time
• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation.
• Embroidery requests will take an additional 4-5 days for shipment.
• You will receive a notification once your order has shipped.
Shipping Rates and Delivery Times
• Domestic Shipping (within India): Prices will be included in the product cost
• International Shipping:
• We ship to select countries. Shipping rates and delivery times vary based on destination. Customers are responsible for any customs or import duties.
Shipping Carriers
We use reliable carriers such as FedEx, BlueDart , Professional couriers ,DTDC to ensure prompt delivery of your orders.
Order Tracking
Once your order is shipped, a tracking number will be provided via email so you can track your shipment in real-time.
Shipping Restrictions
• If you have any questions about whether we ship to your location, please contact our support team at wearo2scrubs@gmail.com
Delays and Issues
• While we aim for timely delivery, unforeseen delays due to carrier issues, weather, or customs processes may occur. We are not responsible for such delays but will assist in resolving any issues.
• If you haven’t received your order within the estimated timeframe, please contact us immediately.
Lost or Damaged Packages
• If your package is lost or arrives damaged, please reach out to our support team within 7 business days of the delivery date, and we will assist in resolving the issue, including replacing or refunding the item.
For further assistance or inquiries, contact us at +91 8056414224 / +91 9095955084
Thank you for shopping with WearO2.
Privacy policy
Effective Date: 12/12/2024
At Wearo2, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or purchasing from us.
1. Information We Collect
We may collect the following information when you interact with our website:
a) Personal Information
Name
Email address
Phone number
Shipping and billing address
b) Payment Information
Payment details, such as card information or UPI, are collected through secure third-party payment gateways. We do not store your payment details on our servers.
c) Non-Personal Information
IP address
Browser type and version
Operating system
Pages visited and time spent on the website
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders
To communicate with you about your orders or inquiries
To improve our website, products, and services
To send promotional emails about new products, offers, or updates (you can opt-out at any time)
To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except in the following cases:
Service Providers: To third-party logistics, payment processors, and other service providers who assist in operating our website and delivering your orders.
Legal Requirements: If required by law, court order, or to enforce our Terms and Conditions.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files placed on your device to:
Remember your preferences
Track website usage for analytics
Display personalized content and offers
You can choose to disable cookies in your browser settings; however, this may affect the functionality of the website.
5. Data Security
We prioritize the security of your data and employ industry-standard measures to protect your information, including:
Secure Socket Layer (SSL) encryption for data transmission
Regular monitoring for vulnerabilities
Restricted access to personal data within our organization
6. Your Rights
As a user, you have the following rights regarding your data:
Access and Correction: You can request access to the personal data we hold about you and correct inaccuracies.
Data Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
Opt-Out: You can opt-out of promotional communications by clicking the "unsubscribe" link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your data.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant updates may be communicated to you via email.
9. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes will be resolved under the jurisdiction of [Your City/State] courts.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: wearo2scrubs@gmail.com
Phone: +918056414224
Address: 106/106A saba complex, west car street, Chidambaram- 608001
Payment Methods
- Credit / Debit Cards
- Razor Pay
- Offline Payments