Shipping & Returns
Shipping Policy for WearO2
At WearO2, we strive to deliver your orders quickly, efficiently, and with utmost care. Please review our shipping policy for details on processing times, delivery options, and more.
Processing Time
• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation.
• Embroidery requests will take an additional 4-5 days for shipment.
• You will receive a notification once your order has shipped.
Shipping Rates and Delivery Times
• Domestic Shipping (within India): Prices will be included in the product cost
• International Shipping:
• We ship to select countries. Shipping rates and delivery times vary based on destination. Customers are responsible for any customs or import duties.
Shipping Carriers
We use reliable carriers such as FedEx, BlueDart , Professional couriers ,DTDC to ensure prompt delivery of your orders.
Order Tracking
Once your order is shipped, a tracking number will be provided via email so you can track your shipment in real-time.
Shipping Restrictions
• If you have any questions about whether we ship to your location, please contact our support team at wearo2scrubs@gmail.com
Delays and Issues
• While we aim for timely delivery, unforeseen delays due to carrier issues, weather, or customs processes may occur. We are not responsible for such delays but will assist in resolving any issues.
• If you haven’t received your order within the estimated timeframe, please contact us immediately.
Lost or Damaged Packages
• If your package is lost or arrives damaged, please reach out to our support team within 7 business days of the delivery date, and we will assist in resolving the issue, including replacing or refunding the item.
For further assistance or inquiries, contact us at +91 8056414224 / +91 9095955084
Thank you for shopping with WearO2.
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WearO2 Returns & Exchange Policy
At WearO2, we are committed to providing high-quality hospital uniforms. Please read our returns and exchange policy carefully to understand how we handle exchanges and replacements.
Exchanges for Different Sizes
• We allow size exchanges for items within 7 days of delivery, provided the product is unused, unwashed, and in its original packaging with tags attached.
• To initiate an exchange, please contact us at wearo2scrubs@gmail.com with your order number and the size you wish to exchange.
• Customers are responsible for shipping of the item for an exchange to our address.
Damaged or Defective Products
• If you receive a damaged or defective item, please notify us within 7 days of delivery by contacting wearo2scrubs@gmail.com .Kindly include photos of the damaged product and your order details.
• Upon verification, we will arrange for a replacement of the damaged product at no additional cost.
No Refunds
• We do not offer refunds for any products. Exchanges for different sizes or replacements for damaged/defective products are the only options available.
Non-Eligible Items
• Items that have been worn, washed, or altered in any way are not eligible for exchanges or replacements.
• Custom or personalized items (Embroidered) cannot be exchanged or replaced unless defective.
For assistance, contact our support team at wearo2scrubs@gmail.com, and we will guide you through the process. Thank you for choosing WearO2!